Salem Five Boyle Insurance Services, LLC

To Salem Five Boyle Insurance Services Policyholders:
Salem Five Boyle Insurance Services values you as a customer and respects your right to privacy. We recognize that you purchase our products and services because you trust that we will stand behind our promises. In turn, we pledge our commitment to treating your information responsibly.

How do we protect the confidentiality and security of your information?
We maintain physical, electronic and procedural safeguards to ensure your personal information is treated responsibly and in accordance with our privacy policy. We also restrict access to your personal information within our organization to those employees and insurance carriers, who need to know that information to provide products or services to you, or to conduct Salem Five Boyle Insurance Services business. Employees who have access to customer information may use it only for legitimate business purposes. Additionally, we safeguard customer information in accordance with applicable data security regulations.

What personal information do we collect about you?
We collect personal information about you from the following sources:

Information we receive from you on applications and other forms;
Information about your transactions with us, our affiliates, or others; and
Depending upon the product or services you are requesting, information we receive from consumer reporting agencies, medical providers, or driving records from the Registry of Motor Vehicles.

What categories of information do we disclose and to whom?
We may disclose the following information to entities that perform marketing and administrative services on our behalf or as required or permitted by law for legal, regulatory or other purposes:

Information we receive from you on applications or other forms, such as your name, address, beneficiaries, Social Security number, family member information and property locations and values.
Information we receive from you on applications or other forms for life insurance or a financial product, such as your name, address, beneficiaries, assets and income.
Information about your transactions with us, our affiliates, or others, such as your account balance, policy coverage, payment history, the premium you pay, the shares you purchase, preferences, claims information, and the method of your purchase.
Information about whether or not you have defaulted on insurance premiums.
If required for the products you select, information we receive from consumer reporting agencies and other sources, such as your creditworthiness, motor vehicle and driver data, medical and employment information, loss history reports, and additional driver data.

Our affiliated companies who may receive certain information are:
Non-financial companies such as glass companies, car rental and body shops.

Is your medical information confidential?
While we sometimes must collect medical information to provide you a product or to pay a claim, we do not use or share it, internally or externally, for any purpose except the following:

underwriting insurance;
administering your policy, account, or claim;
as required or permitted by law; or
as otherwise authorized by you.

Reservation of the right to disclose information in unforeseen circumstances:
In connection with the potential sale or transfer of its interests, Salem Five Boyle Insurance Services and its affiliates reserve the right to sell or transfer your information (including but not limited to your address, name, age, sex, zip code, state and country of residency and other information that you provide through other communications) to a third party entity that
(1) concentrates its business in a similar practice or service; (2) agrees to be Boyle Insurance Agency's successor in interest with regard to the maintenance and protection of the information collected; and (3) agrees to the obligations of this privacy statement.

Questions?
We value our customers and want you to understand how we use the information we collect. Please contact us if you have any questions about our privacy policy.

We will provide you access to your personal information that we control and can reasonably retrieve. In accordance with our procedures, you must provide the following:
1. All policy numbers for which you want information.
2. Please sign your request and have your signature notarized, to ensure the identity of the person requesting the information.
3. Although we do not currently intend to charge a fee to cover the cost in providing you with a copy of this information, we do reserve the right to implement a reasonable fee in the future.
You may request that we correct your personal information in our files. Please note that Salem Five Boyle Insurance Services does not control information given to us by third parties. So, you will need to contact the third party to correct any information it gave us.
You may request the name and address of the consumer reporting agency from which we have obtained a report on you, if any. You may request that the consumer reporting agency provide you with a copy of the report it makes.

Please submit any inquiries to us at:
Salem Five Boyle Insurance Services, LLC
445 Main Street
Woburn, MA 01801-4284

Please include, in all correspondence, your name, current address, policy number, and agent name/number (if known). For changes to information that we control, such as your name and address, please contact us.

This privacy statement describes our privacy practices for both current and former customers. We will provide one copy of this notice to joint policy or contract holders; please share this information with everyone covered by your policy or contract. Upon your request, we will send additional copies of this statement.
Thank you for choosing Salem Five Boyle Insurance Services, LLC. We look forward to building a lifetime relationship with you.